Last Updated: 4 January 2025
Welcome to GentVogue.com. By accessing or using our Website, you agree to comply with these Terms and Conditions.
4.1 User Account
- You must be at least 18 years old to create an account.
- You are responsible for maintaining the confidentiality of your account details.
4.2 Product Information
We strive to provide accurate product descriptions and pricing. However, errors may occur. Prices and availability are subject to change without prior notice.
4.3 Payments
All payments must be made through our authorized payment methods.
4.4 Shipping and Delivery
- Shipping timelines are estimates and may vary.
- Title and risk of loss pass to you upon delivery.
4.5 Governing Law
These Terms are governed by the laws of India, and disputes are subject to the jurisdiction of courts in Delhi.
5. Cancellation Policy
Last Updated: [Insert Date]
We understand that plans change. Below are our cancellation terms:
5.1 Eligibility for Cancellation
- Orders can be canceled anytime before dispatch.
- Once dispatched, cancellation requests will not be accepted, and you may initiate a return instead.
5.2 How to Cancel an Order
- Log in to your account, navigate to “My Orders,” and select “Cancel Order.”
- Alternatively, contact our Customer Support at support@gentvogue.com or 7302821359.
5.3 Refund for Canceled Orders
- For prepaid orders, refunds will be processed within 7-10 business days.
- For COD orders, no refund applies as payment has not been made yet.
5.4 Cancellation by GentVogue.com
We reserve the right to cancel an order due to:
- Stock unavailability.
- Errors in product pricing or descriptions.
- Suspicious or unauthorized transactions.
In such cases, a full refund will be issued.
For any further assistance or clarifications, feel free to contact us at support@gentvogue.com or 7302821359.